Admission Supervisor (Giám Sát Học vụ)

Job Purpose
In charge of retention and arrange students in class to achieve enrolment target, monitor customer service at centre and the company’s budget and target. Monitor staff and teaching assistants’ performance to make sure their performance is accurate, professional and effective.
Key Accountabilities
Planning Weekly and 5%
- Monthly Re- sales Planning
- Weekly SNS planning Monthly
Training and Development Monthly 10%
- Conduct Workshop/Training for TA and
Admission team
- Observe TA and have the plan to improve
week TA
- Admission Officer and TA Development
- Monitor and train Admission team to make
sure they follow ILA policy
Property management 15%
- Maintain the building in proper conditions:
tidy, clean and safe;
- Maintain all facilities and equipment in proper
conditions: clean, safe and workable;
Risk management 10%
- Monitor staff to make sure they deliver the
and handling problem.
right service and process: fire management,
classroom management, building management
- Manage all safety at centre
Inventory Daily 10%
- Responsible for appropriate forecast and
rdering of materials for centre use
Course administration Daily 15%
- Monitor all preparation and course delivery
process
- Monitor ILA customer care process
Class schedule Daily 10%
- Work closely with sales and care team to open
class and assign students in class
- Work close with sales and care team to
forecast new classes
TA management Daily 25%
Teaching Assistant recruitment
- Forecast TA
- Recruitment process
- Induction
Scheduling
- Scheduling for TA
- Smart Scheduling
- Taking class when requested
- Supporting Tasks
- Doing cover absent when requested
Remuneration
- Leave and Termination
- TA Salary/Scale
- TA Contract
- TA Excellent Award
TA Performance management
- Performance Appraisal
- Observation: conduct, corrective action
- Disciplinary Process
KPIs
- Arrange students in class: Achieve monthly
- Re- enrolment: Achieve monthly (50% portfolio)
- Revenue: Achieve monthly target (20% portfolio)
(10% portfolio)
Staff turnover rate: Achieve KPIs that set yearly
enrolment target (20% portfolio

Insurances fully providedPrivate insurance will be provided for official staff
The company provides necessary working equipment.
14 day- off per year along with other benefits according to the company&039;s regulations;Chances for promotion and transfer.Opportunities for domestic and overseas travel for outstanding employees.
Competitive salaryBonding trips and events;14 day- off per year along with other benefits according to the company&039;s regulations
The company provides necessary working equipment.
An active, professional, dedicated working environment with experienced managers and friendly colleagues14 day- off per year along with other benefits according to the company&039;s regulations;Chances for promotion and transfer.

Cập nhật gần nhất lúc: 2025-10-24 19:40:03