App Ops - HN/HCM - TA050

- Maintain stability, availability and quality of services related to this domain. Perform regular maintenance as per recommendations for relevant system applications.
- Manage testing data, tool and environment related to this domain.
- Collect and report statistics regarding status and performance of relevant SLA/OLAs.
- Install, manage and operate application systems related to this domain.
- Support design, develop, and deploy soulutions to actualize requirement analysis results in order to build up applications that can meet business requirements of this domain.
- Being responsible to resolve and/or managing other domain lead to resolve incidents and problems related to customer in this domain in a timely manner, which minimize the business lost.
- Study and upgrade application versions following recommendation from application providers related to this domain.
- Proactively propose IT service process improvements, changes in system, business process changes related to this domain.
- Manage vendors, services quality of vendors/other service providers related to this domain and take full responsibility on their services.
- Self- perform (or cooperate with vendors to perform) application performance tests related to this domain.
- End- to- end responsible for development and operation of the Loan Origination Product, including but not limited to Loan Origination System for Retail Customer, Loan Origination System for Corporate- Customer, Internal Credit Bureau System and other directly related systems in this domain
- Level 2 and Level 3 support for the corresponding systems in this domain, which provides expertise to fulfill all customer requests, according to the IT Service SLA.
- Research about service related to this domain.

Trình độ Học vấn

Specialized in IT, Computer Science 2. Kiến thức/ Chuyên môn Có Liên Quan

Graduated as a Bachelor of IT

3+ years’ experience with at least one of MS SQL Server, Oracle, Java, PL/SQL, T- SQL
Understanding of the operation, the nature and scale of the VPBank&039;s business
High Availability Experience
5+ years’ experience with database software/web applications
7+ years’ experience IT Support Experience
IT Developer Experience
Các Kỹ Năng/ Skills

- An interest in the way organizational processes work
- Ability to work well in a fast- paced environment, where the technology is constantly changing
- An ability to assess each customer/employee&039;s IT knowledge levels
- Understand and analyze the capability of VPBank&039;s Databases System
Các Kinh nghiệm Liên quan/ Relevant Experience

- Familiar with Automation/Orchestration such as: Ansible/Terraform or Puppet...
- Familiar deployment CI/CD technology, such as: Docker, OpenShift and/or Kubernetes.
- Java/Enterprise application performance tuning and best practices
- Knowledge MS SQL Server, Oracle, PL/SQL, T- SQL
- Having experience operating the microservices or containerization application
- Automation/Orchestration tool as Jenkin, Integrity.
- Knowledge of programming skill with languages such as: Java, UML, web- based technologies is big plus.
- Familiar with Linux shell and able to write automation shell scripts
- Having experience building/operating on public cloud such as AWS (EKS, ECS, EC2, VPC, RDS...) is an advantage
Các năng lực cần có/ Required Competencies

English with 4 skill upper level intermediateUnderstanding about ITIL is advantage.

- Dynamic and friendly working environment with many opportunities for learning and development; participation in various interesting cultural activities (sports competitions, talent contests, teambuilding activities, etc.).
- Bonuses for holidays and Tet (according to the bank&039;s policy at each period).
- Mandatory social insurance as per labor law + VPBank care insurance for employees depending on level and length of service.
- Working hours: Monday to Friday and Saturday morning.
- Opportunities to participate in training courses based on the training framework for each position.
- Attractive leave policy based on job level, including summer vacation.
- Attractive income and competitive performance- based salary and bonus.
- Preferential loan rates according to the bank&039;s policy at each period.

Cập nhật gần nhất lúc: 2025-10-31 02:30:04