Assistant Marketing Communication Manager | Trợ Lý Quản Lý Bộ Phận Truyền Thông

JOB SUMMARY
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

CANDIDATE PROFILE
Education High school diploma/G.E.D. equivalent
Supervisory Experience is required
Related Work Experience At least 1 year of related work experience

Associate special discount for hotel rooms and F&B services at International Marriott properties
Career path in the most respected and prestigious hotel companies in the world
Attractive remuneration package & 13th month salary
Cross training & Cross exposure & Task force opportunities
05 working days | 02 day- off per week
Associate Appreciation Week | Take- care culture
02 months of probation with Full salary| Service charge| Social Insurance
Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
Annual health check
Local and International training course
Duty meal & Uniform provided by hotel
Taxi for late night shift| Free motorbike & car parking

Cập nhật gần nhất lúc: 2026-07-06 19:15:03