Assistant Sales Manager (Real Estate)

SCOPE OF POSITION
As a mid- management position, the Assistant Sales Manager ensures seamless execution of sales operations, strengthens agency performance, delivers high- quality customer experiences, and provides input to refine sales tactics and product positioning.
The Assistant Sales Manager plays a pivotal role in driving villa sales for Hoiana’s new luxury beach resort phase. The role is primarily focused on achieving revenue targets through external agency training, sales enablement, and direct client engagement.
RESPONSIBILITIES AND ACCOUNTABILITIES
SALES & OPERATIONS:
Agency Support & Training:
• Monitor agency performance, provide feedback, and support them with sales tools, presentations, and marketing collateral.
• Act as the point of contact for agencies, providing timely updates on availability, pricing adjustments, sales campaigns, and launch activities.
• Attend sales roadshows, workshops, and events to enhance agency engagement and conversion rates.
• Develop and deliver structured training programs for real estate agency partners on Hoiana’s products, sales scripts, operator and brand story.
Internal Communication & Operation:
• Provide feedback and alignment to Senior Sales Manager on customer and agency experiences to continuously enhance the Sales Gallery’s presentation standards, visitor engagement, and service quality.
• Support internal communication flow between Sales, Marketing and all other related departments to ensure timely resolution of client and agency concerns.
• Liaise closely with the Sales Operation Manager and Sales Gallery team to ensure an exceptional end- to- end customer experience — from first impression to after- visit follow- up.
Direct Client Engagement:
• Conduct sales gallery and show unit tours, presentations, and negotiations to close high- value deals.
• Maintain accurate database records and follow- up systems for direct clients.
• Handle direct sales inquiries (if any) from resort guests upon assignment and high- net- worth individuals referred through internal networks.
• Ensure a premium customer service experience aligned with Hoiana’s luxury brand positioning, contributing to sustainable business performance and reputation.
STRATEGIC & PROCESS INPUT:
• Provide market feedback and sales insights to the Senior Sales Manager on customer behaviors, agency challenges, and competitive activities.
• Contribute ideas on sales tactics, product positioning, and launch strategies.
• Assist in aligning internal processes (pricing updates, sales kits, contract preparation) to support operational efficiency.
MARKET RESEARCH:
• Conduct in dept research on competitors: products, sales & marketing activities
• Weekly report on real estate market activities, especially on hospitality real estate

Education:
• Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field.
Experience:
• Experience dealing with UHNWIs (Ultra- High- Net- Worth Individuals) and international clients is highly desirable.
• Proven track record of managing sales agency networks and delivering sales training.
• 3- 5 years of experience in luxury real estate sales, hospitality real estate or high- value property sales.
• Prior experience in resort/residential project sales is an advantage.
Skills & Competencies:
• Proficiency in CRM systems and MS Office Suite.
• Strong sales acumen with ability to close multimillion- dollar deals.
• Customer- centric mindset with strong service orientation.
• Training and coaching skills to effectively upskill partner agencies.
• High level of professionalism, integrity, and cultural sensitivity when working with diverse clients.
• Fluency in English (spoken and written); knowledge of Mandarin, Cantonese or Korean is an asset.
• Excellent presentation, communication, and interpersonal skills, both with agencies and direct clients.
Personal Attributes:
• Confident and persuasive communicator.
• Flexible, collaborative, and adaptable to a fast- paced luxury real estate environment.
• Strong organizational skills with attention to detail.
• Goal- driven, resilient, and proactive in achieving revenue targets.
Performance Indicators (KPIs):
• Timely and effective delivery of training and support programs.
• Agency engagement, satisfaction, and productivity (measured via conversion rates).
• Quality of customer service and feedback from direct clients.
• Contribution of actionable insights to enhance sales strategy.
• Achievement of sales revenue targets through agencies and direct channels.

• Career Development Opportunity
• Big- scale project in central Vietnam
• Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang- Hoiana, duty meal, …)
• Professional and multicultural working environment

Cập nhật gần nhất lúc: 2025-10-28 12:05:02