BANQUET MANAGER/ QUẢN LÝ TIỆC

Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, co- workers, and subordinates by telephone, in written form, e- mail, or in person.
Create and Maintain Relationships with Clients- Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.
Managing Daily Operations of the Area or Department- Managing day- to- day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Supervising Associates- Supervising and managing associates. Managing all day- to- day operations. Understanding associate positions well enough to perform duties in associates&039; absence.
Exceeding Customer Expectations- Providing services that are above and beyond for customer satisfaction and retention.
Coaching and Developing Others- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Organizing, Planning, and Prioritizing Work- Developing specific goals and plans to prioritize, organize, and accomplish your work.
Coordinating the Work and Activities of Others- Getting members of a group to work together to accomplish tasks.
Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.
Modeling Appropriate Behaviors- Serving as a role model to demonstrate appropriate behaviors.
Improving Service- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Guiding, Directing, and Motivating Subordinates- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Communicating Information Timely- Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Developing and Building Teams- Encouraging and building mutual trust, respect, and cooperation among team members.
Demonstrating Leadership- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

High school diploma; 2 years of experience in the event management, food and beverage, or related professional area.
Originality- The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
Skills and Knowledge
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Mathematics- Using mathematics to solve problems.
Analytical/Critical Thinking- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems
Number Facility- The ability to add, subtract, multiply, or divide quickly and correctly.
Basic Computer Skills- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Experience
Reading Comprehension- Understanding written sentences and paragraphs in work related documents.

Competitive package| 13th salary month- Phúc lợi cạnh tranh | Lương tháng 13
Days off/week: 2 days | 2 ngày nghỉ hằng tuần
National and international training courses | Các khóa đào tạo trong và ngoài nước
Opportunity to develop career | Cơ hội phát triển nghề nghiệp
Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance |Tham gia bảo hiểm y tế theo chính sách của khách sạn: Bảo hiểm xã hội, bảo hiểm y tế và bảo hiểm thất nghiệp
Full salary & service charge, social insurance during probation (following the labour laws) | Hưởng nguyên lương và phí phục vụ, tham gia bảo hiểm trong suốt thời gian thử việc (theo luật lao động)

Cập nhật gần nhất lúc: 2026-02-23 17:35:02