Business Development Support Staff

JOB PURPOSE:
Deliver high quality bus travel experience by ensuring that all customer escalations from the central support team is resolved by working closely with the local field team and bus operators. The role will also provide Management Information System (MIS) support for the Country Head & Business Manager.
RESPONSIBILITIES
Use tools like log analysis to diagnose and solve system issues.
Provide feedback to improve internal products and processes.
Work with internal teams to resolve system- related issues.
Perform other tasks as assigned by the management team.
Handle product- related claims from bus operators.
Set up and manage the GDS (Global Distribution System) for bus operators.
Ensure inventory and ticket pricing accuracy across platforms.
Assist bus operators with technical questions and support requests.

Frequent travel to meet partners
Laptop provided by the company

Cập nhật gần nhất lúc: 2025-10-31 07:10:03