Concierge

Assist with luggage and promote resort amenities and services when appropriate.
Maintain up- to- date knowledge of local events and maintain an organized concierge desk.
Offer comprehensive information on local attractions, dining, and activities in Phu Quoc.
Make reservations for restaurants, transportation, and various guest activities.
Maintain accurate records of guest interactions and preferences.
Welcome guests and provide a warm, professional first impression of the resort.
Coordinate with other departments to ensure a seamless guest experience.
Respond promptly to guest inquiries and resolve complaints with empathy and efficiency.

Flexible to work varying shifts, including weekends and holidays.
A degree in Hospitality, Tourism, or a related field is preferred.
Previous concierge or front desk experience in a high- volume luxury hotel or resort.
Proficiency in hotel management software and strong computer skills.
Ability to work under pressure, multitask, and solve problems with attention to detail.
In- depth knowledge of Phu Quoc Island and its various attractions.
Excellent English communication skills; fluency in Vietnamese is highly desirable.
Professional appearance and the physical ability to stand for long periods and assist with luggage.

Unique All- Inclusive Concept & Prime Location
Accommodation and flights provided
The chance to challenge the norm and work in an environment that is both creative and rewarding
Part of Ennismore and Sun Hospitality and Entertainment Group
Competitive wages, Global brand and career growth
Join an innovative , fast- growing, international group that is shaking things up on the hospitality scene
Excellent discounts across Ennismore & Accor properties globally

Cập nhật gần nhất lúc: 2026-02-12 23:20:03