Cultural & Heritage Tour Guide

Job Title:
Cultural & Heritage Tour Guide
Department:
Cultural Experience / Guest Experience
Reports to:
Restaurant Manager

Job Summary
The Cultural & Heritage Tour Guide is responsible for delivering engaging cultural and historical tours that enhance the fine- dining experience for guests. This role focuses on storytelling, cultural interpretation, and guest engagement by introducing the history, traditions, and culinary heritage behind the restaurant’s concept, cuisine, and design.

Key Responsibilities
• Answer guest questions accurately and respectfully regarding Asian culture, history, and cuisine
• Present the cultural origins, historical background, and culinary philosophy of the restaurant and its cuisine
• Support special cultural events, tastings, or chef- led experiences when required
• Explain cultural symbolism behind interior design, tableware, and rituals
• Ensure all cultural content is delivered consistently and in line with the restaurant’s brand narrative
• Engage guests through storytelling while maintaining a refined, professional demeanor consistent with fine- dining standards
• Collaborate with Front of House and Management to align tour timing with service flow
• Conduct scheduled cultural and historical tours for guests during dining service

Qualifications & Requirements
• Ability to work evenings, weekends, and peak service hours
• Professional appearance and polished interpersonal skills
• Comfortable speaking in front of small to medium- sized groups
• Proficiency in English is required; can read the traditional Chinese (Hán) and Nôm scripts is an advantage.
• Prior experience in hospitality, tourism, education, or cultural guiding is preferred
• Strong interest in Asian culture, history, or culinary heritage; Excellent verbal communication and storytelling skills

Working Schedule
Tuesday – Sunday; From 12:00 pm to 20:30 pm.

What We Offer
• Exposure to high- end hospitality and cultural programming
• Competitive compensation
• Opportunity to work in a premium fine- dining environment
• Training on cultural content, service standards, and brand storytelling

Cập nhật gần nhất lúc: 2026-02-12 18:40:02