Customer Support Collaborator (Part-Time – Remote)

Work closely with internal teams to ensure problems are addressed quickly and efficiently.
Provide prompt assistance to international customers in setting up and effectively using our Shopify applications.
Keep customers informed about the progress of their cases and maintain clear, smooth communication throughout the support process.
Perform other tasks as assigned when necessary.
Identify, troubleshoot, and resolve issues that arise during the use of our apps.

Basic understanding of HTML/CSS.
Strong English proficiency, equivalent to IELTS 6.5 or above.
Working hours (UTC+7): Remote shift from 4:00 AM to 8:00 AM, Tuesday to Saturday (official schedule applied after completing the training period).
Previous experience in Customer Support or Technical Support, particularly in the Technology or E- commerce industry, is an advantage.
Good communication skills with strong abilities in time management and self- management.
Hardworking, detail- oriented, responsible, and willing to learn new tools and technologies.

Work in a young, supportive, and growth- oriented team.
Participate in regular training sessions and learn within a knowledge- driven environment.
Improve English and communication skills through daily interaction with international customers.
Salary: 60,000 VND per hour.
100% remote working environment.
Opportunity to gain hands- on experience with global e- commerce platforms and tools.

Cập nhật gần nhất lúc: 2026-03-13 07:40:02