Document Staff

Support in opening and registering service accounts for customers, and issuing invoices:

Coordinate with relevant departments during the onboarding process to ensure all procedures, documents, and technical matters are handled promptly and smoothly.
Receive and verify business/personal information of customers sent by the Sales Department via email.
Assist sales staff in checking and supplementing information when necessary to ensure the profile is complete and accurate.
Create account opening documents and payment invoices, send them to customers for confirmation signatures, and collect required documents according to internal procedures.

Customer account and document management:

Assist customers in editing or updating information related to their accounts.
Proactively monitor customer accounts in the system to detect and promptly handle any issues.
Update new information related to merchants and notify relevant departments to ensure information remains consistent.
Coordinate with departments when issues arise related to documents, paperwork, or fees associated with merchants; issue new invoices when customers purchase additional devices or services.

Fluent in English.
Proficient in office software, especially Excel, Word, and email tools.
Graduated from College/University in Economics, Business Administration, Finance, or related fields (preferred but not required).
Experience in Sales Admin, Sales Support, or similar positions (preferred but not required).
Flexible and quick to adapt; strong coordination, communication, and teamwork skills; proactive and willing to learn and improve.
Working hours: 10:30 PM – 7:30 AM, Monday to Friday.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-11-21 19:35:03