Engineering Back Office Staff (Reporting, Data Analysis, Support For Engineers And Miscellaneous) IT Solutions Provider

Job Responsibilities
Assist communication between technical and relevant parties.
Following up the missing documents.
Review, correct, and organize technical data.
Support engineering team with documentation, scheduling, and coordination.
Analyze and summarize data using internal systems and Excel.

Requirements
Ability to communicate in English (Reading & Writing, Listenning & Speaking) (Japanese is a plus)
Strong skills in data handling and documentation
Experience in the IT industry (technical background not required)
Responsible, detail- oriented, and a good team player
Receiving calls from customer for the trouble shooting, raise the ticket and forward to engineers.
Proficiency in Microsoft Excel, Word, and PowerPoint
Preferred Qualifications
Experience in creating technical documents
Knowledge of IT infrastructure or maintenance
Japanese language ability (N3 or above preferred)

Benefits
Full gross for insurance
Based on experience and qualifications
Annual salary review. Yearly bonus (based on company performance). 13 th month salary.
Working Hours
Company trip
Company Mobile phone
14 days annual leave and 3 days sick leave
Private health insurance after probation time (Tokyo Marine insurance)
Working travel by company car or taxi
Health check on Dec or Jan
8:00 AM – 5:00 PM (1- hour lunch break)
From Monday to Friday

Cập nhật gần nhất lúc: 2025-11-01 00:40:02