EVENT PLANNING MANAGER

Ensures training and development of team members in Hyatt Events Standards.
Ensures all activities comply with Hyatt policies and local regulations.
Monitors banquet checks and guarantees are in line with agreed contracts.
Acts as the main liaison between clients and hotel operational departments.
Carries out any other reasonable duties as assigned by the Director of Events.
Assists in managing event costs and ensures accurate billing for clients.
Ensures accurate preparation and timely distribution of all Banquet Event Orders (BEOs) and event- related documents.
Handles client concerns promptly and ensures corrective actions are taken.
Conducts post- event follow- ups with clients and internal teams.
Reviews contracts and agreements prepared by Sales to ensure operational feasibility.
Ensures smooth handover from Sales/Events Sales Manager to Planning/Operations.
Troubleshoots and resolves any operational issues during events.
Supports cross- selling and upselling of hotel products and services during the planning stage.
Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.
Attends training sessions and departmental meetings as required.
Leads pre- event meetings and ensures all departments are aligned on requirements.
Submits accurate post- event reports and feedback to the Director of Events.
Builds strong relationships with repeat and potential event clients
Supervises Event Planning Executives, ensuring effective workload distribution.
Oversees onsite execution of all events, ensuring standards, timing, and quality are met.

Typically 2–5+ years of relevant experience in event planning or management, including corporate, social, or nonprofit events
Skills in sourcing, negotiating with, and managing vendors for catering, entertainment, and other event services.
The ability to think critically, solve problems creatively, and adapt to unexpected situations.
Familiarity with event management software (e.g., Cvent,...) andand proficiency in Microsoft Office Suite is often required.
Bachelor’s degree in Hospitality, Event Management, Marketing, Business, PR, or a related field
Exceptional ability to organize events, manage multiple projects simultaneously, and meet deadlines.
Good written and verbal communication skills in English
Strong leadership skills to manage teams, delegate tasks, and coordinate with vendors effectively
Adapt quickly to changes and tackle unexpected challenges gracefully Lead event staff, delegate responsibilities, and foster a collaborative atmosphere

Exclusive discounts on F&B and Friend & Family rates
A balance 5- day workweek
12 complimentary nights at Hyatt Hotels worldwide
Opportunities for career growth
Service charges
Duty meal and provided Uniforms
A Diverse & Inclusive workplace culture where you truly belong

Cập nhật gần nhất lúc: 2026-01-03 17:30:04