Executive Assistant Manager

Role Responsibilities
*Duty Manager / Operations
- Investigate guest incidents.
- Coordinate between departments.
- Ensure SOP compliance.
- Shadow the GM during operational reviews.
- Escalate operational risks.
- Handle guest issues and service recovery.
- Follow up on HOD action items.
- Support MOD coverage.
- Monitor service standards.
- Conduct daily hotel inspections.

• Excellent organization, time management, customer service skill;
• Ability to keep cool under high pressure;
• Strong attention to detail;
• Bachelor&039;s Degree in Business Management or other relevant;
• Ability to work independently or as part of a team.
• Polite and pleasant manner;
• Excellent listening, oral and written communication skills;
• Good spoken and written English levels are required. Other language is a plus;

- 5 working days/week
- Full social Insurance (from probation period)
- Joining training courses
- Competitive salary, benefits and bonus.
- Attractive Salary and Benefit Package
- Supporting shift meals at star canteen
- Dynamic, professional & open minded working environment

Cập nhật gần nhất lúc: 2026-07-16 10:35:02