Because of business demand, we are in need of recruiting 01 Facility Officer in AEON MALL Ha Long.
Website: https://aeonmall- vietnam.com/vi/tuyen- dung/
AEONMALL Vietnam Co., Ltd. is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy “The customer first”, we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.
+ Working location: Ha Long, Quang Ninh.
+ Report to: Executive/ Manager.
+ Main function: To ensure the efficient, safe, and cost- effective operation of a shopping mall by coordinating with service providers, handling tenant and building owner relations, maintaining facilitiy and security standards, and overseeing operational procedures.
+ Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM- C shift 1:30 PM – 10:30 PM, about 5- 7 C shifts per month), 2 OFF days/week but not fixed on weekends, some shifts on public holidays.
Instruct the shopping mall’s operational procedures and regulations to tenants, suppliers, and vendors, and ensure their proper implementation. (10%)
Coordinate with the building owner on situations that impact operations and effectively connect multiple parties to come up with solutions. (10%)
Maintain a strong relationship with the building owner to ensure timely monthly inspections, payment, and smooth operational arrangements. (15%)
Follow all fit out work, renovation, event set- up in the shopping mall and report the schedule and relevant incidents if any. (10%)
Coordinate with ADV to address tenant- related incidents involving equipment and technical systems, such as water leaking, malfunctioning roller shutters, power outages, and other similar issues. (10%)
Summarize facility and security data & make report as required from supervisors. (10%)
Other duties as assigned. (5%)
Monitor and assess the service performance of Aeon Delight Vietnam (ADV- service provider) and provide recommendations for quality enhancement and cost efficiency. (10%)
Regularly patrol around the shopping mall to ensure that all facilities and services provided to customers are in good condition. (10%)
Manage parking fee to make sure in/out cost is in balance. (10%)
