Financial Literacy & Community Partnership Manager

Financial Literacy Programs
· Design and execute financial literacy programs tailored to different customer segments (e.g., first- time borrowers, young professionals, employees of partner corporates).
· Develop content (workshops, digital modules, gamified campaigns) to improve customer understanding of loans, credit cards, BNPL, and overdraft.
· Collaborate with Marketing, Product, and Risk teams to align literacy campaigns with business objectives and responsible lending principles.
Community Partnership Management
· Identify, engage, and manage partnerships with corporates, educational institutions, NGOs, and government agencies to scale financial literacy outreach.
· Work closely with Bank- at- Work partners to deliver literacy + employee financial wellness programs.
· Negotiate partnership terms and ensure mutual value creation.
Customer Engagement & Retention
· Integrate financial literacy modules with FEOL app and loyalty program to drive user engagement.
· Leverage partnerships to boost product adoption (e.g., salary advance, BNPL) through education- led initiatives.
· Monitor program impact (participation rate, customer knowledge score, retention uplift).
Reporting & Governance
· Prepare regular reports on program performance, partner engagement, and impact metrics.
· Ensure compliance with internal policies and regulatory requirements related to financial education and community outreach.

2- 4 months salary bonus
Premium Healthcare Insurance

Cập nhật gần nhất lúc: 2025-10-25 06:40:02