FOM/ Trưởng BP Tiền Sảnh

• Check cleanliness and maintenance of lobby and associated areas.
• Conduct regular briefings with the department staff ensuring good communications at all times.
• Constantly review and appraise the procedures within the department to ensure quality of service and product at all times.
• Monitor the staff skills within the department and plan training programs to rectify any service deficiencies.
• Ensure that all areas within the department are rostered with the correct staffing level in accordance with expected business demand.
• Always be available to handle guest requests and play the role of the ‘host’ in the lobby.
• Ensure folio detail and guest history records are current and precise.
• Liaise with Reservation Supervisor to advise all affiliated reservations offices of room availability for advance 12 months.
• Liaise with the Driver ensure good presentation of vehicles at all times and efficient management of vehicle fleet.
• Ensure all aspects of communications are operated to standard and recorded per policies.
• Other duties as directed by the General Manager.
• Ensure that overtime within the department is minimized and authorized.
• In conjunction with Reservations Supervisors, effectively manage room inventory to maximize occupancy and average rate.
• Ensure Assistant Front Office Manger work is accurate and all response to guest enquiries are prompt and precise.
• Ensure the quality of service in the library is to required standard.

• Well- organized, hands- on experience, create, problem solving skills and goal- oriented person who strives for perfection.
• Bachelor’s Degree in Business or Hospitality Management over 2 years experience in luxury 5 star hotel
• Excellent communication and leadership skills
• Familiar with Smile PMS system.

+ Service charge based on business performance;
+ And other benefits when joining the company
+ There is a shuttle bus according to the working shift;
+ Having the staff house (applicable to both staff and trainees outside Binh Thuan province or a house far from the Resort 30km or more);
+ Negotiable salary, full benefits;
+ Uniform;

Cập nhật gần nhất lúc: 2026-07-09 18:30:03