Food & Beverage Manager

Ensure service quality, consistency, and guest satisfaction; manage staffing, scheduling, training, and operational efficiency to maximize revenue while minimizing costs and payroll.
Inspect outlets and back- of- house areas regularly to ensure cleanliness, standards, and readiness.
Conduct F&B, Marketing & Promotion, and year- end meetings; attend all required department head meetings.
Perform additional duties assigned by hotel policies, management, or direct supervisor.
Prepare accurate forecasts for the F&B operational budget; analyze financial and operational reports and recommend corrective actions when required.
Work with the S&M Department to develop F&B promotions, sales strategies, and special events (banquets, conventions, food festivals) for management approval.
Serve as Manager on Duty when scheduled and comply with all hotel and company policies.
Approve store requisitions, repairs, and maintenance requests, delegating authority when appropriate.
Ensure proper handling of F&B equipment and materials, minimizing loss and breakage.
Prepare monthly F&B performance reports for management review.
Ensure all guests receive the highest level of service in all outlets.
Direct and supervise all F&B operations, including menu and beverage planning, purchasing, receiving, storage, production, service standards in restaurants/bars/banquets, and proper billing and collections.
Oversee all F&B department activities, develop F&B marketing plans, achieve budget targets, control expenses, and ensure high standards of service, food quality, and presentation through systems, training, and consistent supervision.
Lead the planning, organizing, and staffing process with management; oversee execution, control, and continuous innovation within the F&B department.
Collaborate with relevant managers on new menu creation and planning.
Develop and implement training programs for F&B supervisors and staff based on department needs.

Professional Qualifications

Food Safety & Hygiene certification (HACCP preferred).
Strong knowledge of budgeting, cost control, revenue management, project action planning, and promotion/event calendar development.
Degree/Diploma in Hospitality Management or related field.
Experience
Background in fine dining, wine, and beverage programs.
Strong exposure to multicultural guest profiles and both Asian & Western dining trends.
5–8 years in F&B operations, including at least 3 years in management within a 5- star hotel or resort.
Strong customer orientation and proven skills in staff training and development.
Experience managing All- Day Dining, specialty restaurants (Italian, Seafood), and large- scale Banquets & MICE.
Skills & Competencies
Operational Leadership: Oversee multi- outlet and banquet operations; implement SOPs for consistency.
Languages: Fluent in English; Korean/Japanese/Chinese terms are an advantage.
Menu & Beverage Expertise: Partner with Executive Chef on menus; strong wine and beverage knowledge.
Guest Understanding: Ability to tailor experiences to cultural preferences and dietary needs.
Event Management: Coordinate large conventions, weddings, and themed events.
Financial Acumen: Budgeting, forecasting, and cost control.
Personality & Leadership
Creative, adaptable, and trend- aware.
Strong leadership, coaching, and team- building abilities.
Technical Knowledge
Familiarity with POS, inventory, and CRM systems.
Strong understanding of food safety compliance and sustainability practices.
Additional Requirements
Pre- opening experience preferred.
Strong vendor negotiation and partnership- building skills.
Ability to work with suppliers on promotions and special offers; conduct sales calls; collaborate with embassies and corporate partners for promotional opportunities.
Ability to work under pressure during peak seasons and large events.

Discussed during the interview

Cập nhật gần nhất lúc: 2026-01-09 19:40:03