Front Desk Agent - Nhân viên Lễ tân

• To be able to check- in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
• To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.
• To implement all policies and procedures in enhancing the quality of service.
• To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
• To be able to up sell room accommodation during high occupancy to maximize revenue.
• To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.
• To handle reservation tasks in the absence of reservation team.

Strong problem solving and handling complaints skills
Organized, responsible and independent
Good communication skills
Fluent in English
At least 2 years of related experience in International hotels
Strong Knowledge of Opera V5
Male are preferred

05 working days | 02 days- off per week
Free motorbike parking
Annual health check
Local and international training course
Allowance for Night shift
Staff duty meal & uniform are provided by Hotel
Associate special discount for hotel rooms and F&B services at International Accor properties

Cập nhật gần nhất lúc: 2025-10-30 00:10:03