Front Office Intern | Thực tập sinh Tiền sảnh

Overseeing the security of the lobby and report to leaders on duty if needed.
Welcome all guests upon check- in and service welcome drinks and amenities.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
Anticipate guest’s needs, handle and follow up guest’s inquiries in a helpful and attentive manner. To be proactive and innovative to suggest alternatives that meet guest’s request.
Comply with grooming standards and maintain a high standard of personal hygiene, dress, uniform, and body language.
Be polite and professional in any situation where the image or reputation of the hotel is represented.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
Prepare the welcome amenities, cold towels for guests.
Maintain up- to- date knowledge of all Resort’s services & facilities
Control the vehicle at the lobby, luggage service and provide sincere farewell to ensure smooth checking out for guests.
Be efficient in updating daily ins and outs movement for the management.
Process the registration for all guests.
Perform check out and assisting Gem with check- in when required.

Good command over written and spoken English.
High school education required.
Willingness to learn new skills and work hard.
Knowledge as well as abilities in other languages would be beneficial.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.

Uniforms and Laundry Service provided
Accommodation provided
7 personal accident enrolled from starting date
3,200,000 VND monthly allowance
Duty Meals and Transportation provided
Worldwide learning & Career Development with Six Senses & IHG

Cập nhật gần nhất lúc: 2026-01-13 18:15:03