Global Customer Support (Logistics/ERP) (Level Junior Có Kinh Nghiệp Shipping Hoặc Logistics)

Support to resolve customer’s problems encountered when using the company’s system.
Receive requests from world- wide customers via email, website, phone call.
Most of customers come from US, Korea, Japan, Singapore, India, China, Turkey, etc.
Working time:
Work 5 days/week; including weekends, holidays, Tet holiday.
Work in 3 shifts in rotation following company’s arrangement
Shift 1: 6 AM – 2 PM
Shift 2: 2 PM – 10 PM
Shift 3: 10 PM – 6 AM

Good English; ability to write, read well.
Can use office software (Word, Excel, Outlook).
Ability to analyze, logical thinking.
Strong analytical and critical thinking.
Priority:
Ability to work long- term.
Experiences in Shipping & Logistic /Accounting/ERP
Have a good spirit of learning, attitude and responsibility.
Knowledge of IT/ SQL and Database is an advantage

Company trip: 1 time/year
13th- month salary and bonus for holidays
Opportunity to learn Logistics and professional management system of project development process
Attracted salary based on the ability of the candidate and the general salary framework set by the company.
Well trained and dedicated to being able to catch the pace smoothly
Team building once a month
Great opportunity to improve English
PVI Healthcare Insurance
Professional environment and clear procedures.
Full social benefits in accordance with the company and the law of Vietnam
Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year

Cập nhật gần nhất lúc: 2026-02-02 17:45:02