Guest Experience Maker (French Speaking) (Butler) | Nhân viên Chăm sóc Khách hàng (Tiếng Pháp)

Assist with spa bookings, billing, luggage handling, and valet services.
Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
Handle guest requests, reservations, activities, and in- villa dining arrangements efficiently.
Maintain excellent grooming, service quality, and professional standards at all times.
Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on French- speaking guests.
Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
Maintain accurate guest profiles, preferences, and service records in the system.
Coordinate closely with internal departments to ensure seamless guest experiences.

Knowledge of Front Office Department procedures.
Good command over written and spoken English.
One year of experience in a similar role in a high end resort.
Ability to work under pressure.
Hospitality degree from a recognized hospitality school preferred.
Advanced Opera PMS system and POS.
Ability to communicate effectively in French is required.
Willingness to learn new skills and work hard.
Flexible working hours with extra hours requires.
Dealing with high end guests.

Annual Home leave ticket support
100% salary in 2- month probation
Accommodation provided
Relocation allowance to all positions provided
Uniforms provided
Social Insurance on 100% salary
7 personal accident enrolled from starting date
Year End Bonus and Tet Bonus
Duty Meals and Transportation provided
2,400,000 VND monthly allowance
Seniority Bonus
Worldwide learning & Career Development with Six Senses & IHG

Cập nhật gần nhất lúc: 2026-02-08 16:40:03