Guest Relation Officer (English and Japanese speaker)

Provide rooming to guests
Make courtesy calls to check guests&039; satisfaction on their stay
Handle guests&039; problems
Welcome and escort guests to check- in and check- out process
Explain facilities & equipment functions in guest room to the guests

Qualifications and requirements

Required Skills

Able to speak, read and write in both English and Chinese/ Korean
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Qualifications
University/College
Experience
1 year experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Benefits

Bonus for holidays and Tet
Annual leave from 14 days, 2 days off per week
Duty meal, shuttle bus to work and uniform are provided
Staff housing at Sun Home Apartment based on availability (for Non- Da Nang resident)
IHG brand standard training
Three types of insurance full cover (social insurance, health insurance and unemployment insurance) and heath care insurance
Other benefits under Labor Law
Accidental insurance 24/24
100% salary & service charge in 2 months of probation
Special Language Allowance: 3.000.000 VND

Cập nhật gần nhất lúc: 2025-11-28 09:35:03