Guest Service Agent

- Provide friendly smooth courteous service to guests and respond promptly to all requests and inquiries at all times.
- Register and process check in for all arrivals.
- Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Other duties.
- Resolve guests&039; complaints/ requests and liaise with the department concerned to ensure immediate follow up, report it immediately to supervisors.

- Fresh graduates with internship experience in hotels may be considered.
- Experience in an international hotel brand is preferred."
- Minimum 1 year of experience in Front Office, Reception, Guest Services, or Customer Service.

Attractive benefits and competitive salary. Detail will be discussed upon interview.

Cập nhật gần nhất lúc: 2026-07-06 21:50:03