Guest Service Supervisor / Giám sát Lễ tân

Conducts shift briefings to ensure hotel activities and operational requirements are known
Supervise front office operations during assigned shift including:
Maintenance of guest information
Supervise the use of the public address system
Maintenance of information about local events
Compile occupancy statistics
Assisting with serious complaints
Supervise group bookings
Supervise cashiering activities during shift including:
Perform other reasonable duties assigned by the Management of the Hotel
Prepare reports
Instructing staff in cash security procedures
Carry out debtor control
Cash handling and banking procedure
Dealing with irregular payments
Instructing staff in credit policies and facilities

• Ability to speak other languages and basic understanding of local languages will be an advantage
• Excellent reading, writing and oral proficiency in English language
• Diploma in Tourism / Hospitality Management

Social Insurance participation upon signing the official Labor Contract
Employee preferential rates when using hotel services
5 working days per week as regulated
12 days annual leaves
Periodic health checks
2 days off per week
Creative and friendly work environment
Uniform and meal during shift provided by the Hotel
Domestic and international training courses
2- month probation period with 100% salary and full- service charge

Cập nhật gần nhất lúc: 2026-01-03 18:00:08