[HCM] Ví Điện Tử ShopeePay Tuyển Dụng Associate System Operations - Credit Full-Time 2025

Identify bugs on app and system, and report to related departments (Product Management, Developer, etc.) for investigation and follow up until the issue is fixed.
Participate in UAT and live testing of new features and enhancement.
Other assigned tasks from Management team.
Coordinate with internal teams & external partners to solve requests and escalation tickets daily.
Alert stakeholders and take immediate actions in case of any issues that may affect our user experience and business’ revenue.
Daily check and return final results (status/solution/timeline) of on- boarding applications as well as pending/error transactions (disbursement/repayment/refund, etc.).

Good communication skills in English and Vietnamese (reading and writing); able to write/understand test cases, execute tests, document reproducible bugs, and coordinate with stakeholders.
Basic SQL and log reading ability to validate data/issues (willing to learn).
Knowledge of UAT and functional testing basics.
Background in Banking/Finance. Have knowledge/experiences in credit & banking, transactions & orders processing.
A fast learner who is meticulous and detail- oriented.
Ability to work under pressure, analyze problems and propose solutions.
Critical & logical thinking, problem solving skills, flexibility in handling problems.
Experience writing clear bug reports and proposing fixes.
6–12 months experience in Ops, QA/Tester, or product support; OR a degree/diploma in Banking, Finance, IT, or related field.
Good team player, positive attitude with a can- do attitude, & integrity and responsibility.
Proficient with Excel, Google Sheets, and Google Slides.

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Cập nhật gần nhất lúc: 2025-12-20 06:55:03