Head of Field Operation (US AI Startup) | Upto 110mil VND

ABOUT US
We move fast, prioritize "boots- on- the- ground" reality over theoretical models, and are currently scaling our data collection operations in Vietnam to accelerate our mission.
We are a US- based AI data collection company at the forefront of training next- generation home & factory robotics. We specialize in building high- fidelity data pipelines designed to move AI from the digital world into the physical one. By combining advanced robotics with large- scale real- world data collection, we are creating the foundation for autonomous systems that can navigate and interact with the world as fluidly as humans do.
THE CORE CHALLENGE
You will be the bridge between our US engineering team and our local execution force. You will design operations processes & quality assurance, manage an "army" of contractors, oversee technical procurement, and maintain a 24/7 operational rhythm to ensure our data pipeline never stops.
We are looking for a Operations Project Manager to lead our data collection efforts in Hanoi, Vietnam. This is a high- stakes leadership role for a "fixer" — someone who thrives on complexity, manages with precision, and ensures that experiments are executed "at all costs."
• Startup Mindset & Grit: We are looking for hands- on, scrappy builders with a strong entrepreneurial spirit who aren&039;t afraid to roll up their sleeves and get things done.
• High- Intensity Operations: Ideal candidates should have a proven track record in operationally intensive environments (e.g., Grab, Shopee, Lazada, Xanh SM, Be, Gojek), with direct experience in scaling large vehicle fleets, agent networks, or field teams across Vietnam.
KEY RESPONSIBILITIES

Data Operations: Ensure our collected data is securely received and uploaded to our servers.
Logistics & Procurement: Manage the local supply chain for tools, hardware components, and facility needs. If our data operations needs a specific part or a site needs a specific setup, you make it happen.
Quality Assurance (QA): Own the integrity of our data. You will implement rigorous QA protocols to ensure the data being fed into our models is world- class and error- free.
Operational Excellence: Maintain a 24/7 operational calendar. You will coordinate shifts, manage leave, and ensure our Vietnam operations is productive around the clock.
Process Optimization: Constantly iterate on our data collection workflows to increase efficiency and throughput without sacrificing quality.
Team Leadership: Rally, manage, and mentor a growing team of logistics contractors and interns. You are responsible for their output, morale, and discipline.
Partnerships Management: Identify and reach out to a wide range of businesses (including factories) and independent manual and skilled workers across Hanoi and surrounding areas.

WHO YOU ARE

A Natural Leader: Well- spoken and authoritative. You can command a room and inspire a team to meet tight deadlines.
A Problem Solver: You don&039;t bring problems; you bring solutions. Whether it&039;s a hardware malfunction or a scheduling conflict, you handle it with poise.
Diligently Process- Oriented: You believe that "the way you do anything is the way you do everything." You are obsessed with efficiency and meticulous documentation.
Communicative: You can distill complex technical requirements into simple instructions for your team and provide clear, concise updates to the US leadership.
Grit: You understand that physical AI is messy. You are willing to be on the floor, moving hardware and troubleshooting in the trenches to ensure the experiment succeeds.

KEY REQUIREMENTS

English Fluently
A "hands- on" technical aptitude — you are comfortable working around robotics, hardware, and basic tools.
Proven experience in operations management, project management, or a leadership role in a fast- paced environment (e.g., manufacturing, logistics, or tech ops).
At least 5 years of relevant experience in a Operation Project Manager, prefer having experience in AI/ML model.
Ability to manage complex schedules and resource allocation across multiple time zones.
Experience managing large, diverse teams of contractors or interns.

BENEFITS

Laptop provided.
An attractive salary package VND 70- 110 millions/month.
Insurance.
Accelerated career progression and development opportunities.
Professional coaching and mentorship programs to take your career to the next level.
Remote working

Cập nhật gần nhất lúc: 2026-07-11 22:00:04