[Hilton] Spa Therapist

Communicate well with guests and colleagues.
Ensure that all items are kept for no more than 3 months, conducting monthly inventory checks and control inventory.
Be a good team player, helping team members achieve team goals.
Be a positive influence, responsible and proactive in solving problems.
Adhere to the customer- first purpose and promptly attend to customers’ needs.
Maintain a high level of cleanliness in the work area.
Perform any other reasonable duties as assigned.
Able to understand guests’ requests and communicate with superiors promptly.
Receive products when they arrive.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Communicate with guests to understand their feedback and provide professional service to them.
Maximize the use of massage rooms, cleaning the rooms and used towels after each massage.
Greet all guests with a warm, friendly and sincere smile.
Advise on departmental operating procedures and improvement of environmental facilities, etc.
Read and update the message book of the Massage Therapist and Receptionist to ensure that each employee signs for confirmation.
Assist in department training for new employees.
Adhere to Hilton service standards and service quality reviews.
Provide consistent service to guests, so that guests enjoy pleasant, memorable professional services.
Flexible and responsive to changes in work requirements.
Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times.
Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently.

Possess basic knowledge of all spa treatments, services fitness services and retail products available in the Spa & Fitness department.
Good interpersonal skills to provide overall guest satisfaction.
High School graduate / recognized beauty school or institution certified.
Able to work under pressure and deal with stressful situations during busy periods.
Must be physically fit and able to work long hours.
Minimum 1 years of experience or equivalent combination of education and experience.

Hilton is a leading global hospitality company. We deliver a comprehensive benefits package including health, financial, travel, family support, and personal development while fostering a workplace culture built on respect, hospitality, and well‑being.

Working hours: 8 hours/ day, 2 days off per week
14 Annual Leaves
Competitive salary
Insurance as labor law (apply from starting date)
Relocation, home leave ticket, repatriation allowances
Service Charge
Others benefits
Heath Care Insurance (24/7)
Accommodation, uniform, transportation, meals

Cập nhật gần nhất lúc: 2026-01-03 17:40:03