[Hilton] Spa Therapist

Be a good team player, helping team members achieve team goals.
Communicate well with guests and colleagues.
Adhere to Hilton service standards and service quality reviews.
Greet all guests with a warm, friendly and sincere smile.
Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently.
Receive products when they arrive.
Read and update the message book of the Massage Therapist and Receptionist to ensure that each employee signs for confirmation.
Maximize the use of massage rooms, cleaning the rooms and used towels after each massage.
Maintain a high level of cleanliness in the work area.
Communicate with guests to understand their feedback and provide professional service to them.
Be a positive influence, responsible and proactive in solving problems.
Perform any other reasonable duties as assigned.
Ensure that all items are kept for no more than 3 months, conducting monthly inventory checks and control inventory.
Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times.
Flexible and responsive to changes in work requirements.
Assist in department training for new employees.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Advise on departmental operating procedures and improvement of environmental facilities, etc.
Provide consistent service to guests, so that guests enjoy pleasant, memorable professional services.
Able to understand guests’ requests and communicate with superiors promptly.
Adhere to the customer- first purpose and promptly attend to customers’ needs.

Must be physically fit and able to work long hours.
High School graduate / recognized beauty school or institution certified.
Able to work under pressure and deal with stressful situations during busy periods.
Minimum 1 years of experience or equivalent combination of education and experience.
Good interpersonal skills to provide overall guest satisfaction.
Possess basic knowledge of all spa treatments, services fitness services and retail products available in the Spa & Fitness department.

Hilton is a leading global hospitality company. We deliver a comprehensive benefits package including health, financial, travel, family support, and personal development while fostering a workplace culture built on respect, hospitality, and well‑being.

Competitive salary
Relocation, home leave ticket, repatriation allowances
Others benefits
Accommodation, uniform, transportation, meals
Heath Care Insurance (24/7)
Insurance as labor law (apply from starting date)
Working hours: 8 hours/ day, 2 days off per week
14 Annual Leaves
Service Charge

Cập nhật gần nhất lúc: 2025-10-18 12:20:03