HIRING - LOSS PREVENTION MANAGER

JOB SUMMARY
The Loss Prevention Manager is responsible for leading and managing all aspects of the Loss Prevention function to ensure a safe, secure, and compliant environment for guests, associates, and hotel assets. This role ensures the effective implementation of security policies, emergency preparedness plans, fire and life safety programs, and loss prevention strategies in accordance with legal requirements and brand standards. The position plays a key role in risk management, incident prevention, and fostering a culture of safety throughout the property.
KEY RESPONSIBILITIES
 Ensure compliance with all local laws, regulations, and standard operating procedures related to safety, security, and fire prevention
 Oversee investigations of incidents, accidents, theft, or security breaches and ensure proper documentation and reporting
 Collaborate closely with hotel management and department heads to identify risks and implement preventive measures
 Train, coach, and develop Loss Prevention team members on safety awareness, emergency procedures, and service excellence
 Manage the daily operations of the Loss Prevention Department, ensuring the protection of guests, employees, and hotel property
 Promote a safe and secure environment while supporting a positive guest experience and employee satisfaction
 Develop, implement, and maintain security procedures, emergency response plans, and accident prevention programs
 Maintain all required logs, licenses, certifications, and security- related records
 Monitor departmental performance, manage scheduling, and control operational expenses within the approved budget

JOB REQUIREMENTS
 Ability to work under pressure, handle sensitive situations discreetly, and maintain confidentiality
 Proficiency in Microsoft Office applications
 Strong knowledge of safety, security, fire prevention, and emergency response procedures
 Strong organizational, time management, and reporting skills
 High school diploma or G.E.D. equivalent; higher education or professional security certification is an advantage
 Prove leadership, problem- solving, and decision- making abilities
 Minimum of 2 years of experience in a similar Loss Prevention or Security leadership role, preferably in a hotel or resort environment
 Good communication skills in both English and Vietnamese

BENEFITS
 Participation in hotel activities and associate engagement programs
 Competitive salary and monthly service charge
 24/7 accident insurance coverage
 Full government- mandated social insurance, health insurance, and unemployment insurance
 5 working days per week with 2 days off
 Complimentary duty meals and uniform
 Annual leave entitlement in accordance with company policy
 Ongoing training and clear career development opportunities within an international hospitality group

Cập nhật gần nhất lúc: 2025-12-15 10:50:03