Ho Tram Rewards Executive

Check guest Passport/ ID at Casino entrance
All other paper works and customers database
Handling guests&039; problems and complaints
Taking daily head count
All necessary daily & periodic reports
Answering phone calls and checking emails
Casino Membership Enrollment/Take care for Member card related
Monitoring player&039;s average bets / guest gaming profile
Rooms reservation, transportation (Shuttle bus), etc
Assisting in F&B and other services in the Property
All other work that is not handled by other sections
Maintaining the reception & information HTR counter including HTR Lounge
Supporting role on all casino events and promotions
Assisting guests to check- in and check- out
Issuing room and food vouchers/ coupon following Marketing Program
Rooms & Main Hall
Rooms admin & control

Knowledgeable all existing promotions
Other guests related matters
Must be able to work a flexible schedule to include nights, holidays and weekends.
Programs, room guidelines etc.
Good PR skills
All procedures, policies, guidelines
Knowledgeable about the services of the company
Must be able to speak, write, read and understand English.
Competence on Computer and Sequel program.
Presentable and cheerful
Prefer Height: 1.6m & Weight: around 48kg.
Knowledgeable the guests
Excellent customer service skills

Annual Leave
Salary review
Training & Development
Allowances
Uniform
Health checkup
Insurance

Cập nhật gần nhất lúc: 2025-10-18 14:00:04