Ho Tram Rewards Executive

All other work that is not handled by other sections
Check guest Passport/ ID at Casino entrance
Rooms admin & control
All necessary daily & periodic reports
Monitoring player&039;s average bets / guest gaming profile
Rooms & Main Hall
Maintaining the reception & information HTR counter including HTR Lounge
Answering phone calls and checking emails
Assisting in F&B and other services in the Property
Handling guests&039; problems and complaints
Supporting role on all casino events and promotions
All other paper works and customers database
Issuing room and food vouchers/ coupon following Marketing Program
Taking daily head count
Rooms reservation, transportation (Shuttle bus), etc
Casino Membership Enrollment/Take care for Member card related
Assisting guests to check- in and check- out

Knowledgeable the guests
Other guests related matters
Must be able to speak, write, read and understand English.
Knowledgeable all existing promotions
Excellent customer service skills
All procedures, policies, guidelines
Must be able to work a flexible schedule to include nights, holidays and weekends.
Presentable and cheerful
Prefer Height: 1.6m & Weight: around 48kg.
Competence on Computer and Sequel program.
Knowledgeable about the services of the company
Good PR skills
Programs, room guidelines etc.

Salary review
Training & Development
Annual Leave
Uniform
Allowances
Insurance
Health checkup

Cập nhật gần nhất lúc: 2026-01-03 17:15:03