HOUSEKEEPING ATTENTDANT

Ensures high standards of personal presentation and grooming.
Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Reports room defects.
Maintains positive guest and colleague interactions with good working relationships.
Responds to changes in the department functions as dictated by the industry, company and hotel.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow- up.
Checks and replenishes Minibar
Delivers the brand promise and provides exceptional Guest service at all times to internal Customers as appropriate.
Checks and cleans operating equipment.
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Cleans and make- up guest rooms following cleaning policy and procedure
Checks and verifies room status report.
Reads the hotel&039;s Employee Handbook and have an understanding of and adhere to the hotel&039;s rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
Cleans and tidies pantry and toilet
Refreshes flowers set in guestroom
Cleans and setup the trolley before shift ending
Provides evening service
Changes light bulbs in room (if could)
Attends and contributes to all training sessions and meetings as required.
Carries out any other reasonable duties and responsibilities as assigned.
Maintains the cleanliness of corridors and surrounding back areas.
Updates room status via telephone interface system.
Reports lost and damaged items following policy and procedure
Empties soiled linen from pantry to soiled linen room

Flexibility to work shifts, weekends, and public holidays.
High school diploma or equivalent preferred.
Previous housekeeping experience in a luxury hotels/resorts is an advantage.
Basic knowledge of cleaning procedures, tools, and equipment.
Basic communication skills in English.
Strong attention to detail and commitment to cleanliness.
Familiarity with safe use of cleaning chemicals and supplies.

12 complimentary nights at Hyatt Hotels worldwide
Duty meal and provided Uniforms
A Diverse & Inclusive workplace culture where you truly belong
Service charges
Exclusive discounts on F&B and Friend & Family rates
Opportunities for career growth

Cập nhật gần nhất lúc: 2025-10-18 17:40:03