Housekeeping Supervisor

Inspect Guest Rooms
Schedule for Houseman
Vacuum out- of- order rooms going in- order that day, Special Arrivals, wash service landings once a week, and sweep there daily.
Check “Housekeeper’s Room Report” to find out which rooms are listed as “ sleep out” and vacant clean. Inspect vacant rooms first so they can be ready to sell. Make sure that Reports are correct, so Front office will never send a guest to a dirty vacant room!
Check each cart to see that it is properly equipped and adequately supplied with linen and guest room supplies. If not properly equipped or supplied, have attendant supply it properly. Also check the appearance of the cart.
Check progress of Attendants and housemen
Distribute daily Pass Keys to Room Attendants
Following is a list of items to inspect in an vacant dirty room (one that has been occupied previous night):
Check any guests belongings left in drawers, wardrobe, under bed etc.
In a vacant dirty room before it will be given the status vacant clean and ready to send new guests. Included in the checklist are the following:
In an occupied room – inspect room to see that it is generally neat in appearance and that bathroom and desk are supplied according to standard; guest’s belongings are not disturbed of course, during inspection.
Inspect thumbs bolts on connecting doors to see that they are safety locked. Note: Keep looking out for articles left by guests that maid overlooked.
Metal fixtures on all furniture such as drawer handles, door knob, etc., should be checked. Drawers open smooth and are clean inside.
Ensure that fire escape routes on the door are clean and clear.
Additional detailed job tasks will be provided during training and must be followed.
In a re- occupied room- Inspect it the same way you do a regular check out room except that the guest’s belongings are not disturbed during inspection. Not throw away any papers etc from guests. Note: If guest is in room when you go in to inspect it, explain that you were not able to inspect the room before his arrival but can inspect it now with his permission.
Prompt response to any guest request on the responsible floors.
In a living room – inspect it the way you do a regular check- out room expect that there is not a bathroom or bed in this type of room. Note: Be sure to lift up all loose cushions and chair or underneath cushion.

Minimum of 3 years in Housekeeping experience
Detail- oriented and posses pleasant personality with good communication and interpersonal skills
Have good English communication skills both in written and spoken
At least High Vocational diploma in any relevant discipline
Knowledgeable in Housekeeping operation and cleaning methods

Accident Insurance 24/7
Uniform
Duty Meals
Other benefits per Vietnam labor law.
Annual Health Check
Participating job training, skill training by international hotel standards.
Insurance policy per current labor law.
Hotel&039;s Activities
Monthly service Charge

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