Key Account Manager - Ecom

Position Summary
We are looking for a highly driven and experienced Key Account Manager (KAM) to lead, manage, and grow Kimberly- Clark’s business on Ecommerce Platform. This role is responsible for developing long- term strategic partnerships, delivering sales growth, optimizing profitability, and building brand visibility on one of the most important e- commerce platforms in Vietnam.
The ideal candidate has strong experience in FMCG and/or E- commerce, excellent business acumen, and a proven track record of managing high- growth online channels.
Key Responsibilities
Account Management & Business Growth

Drive daily, weekly, and monthly performance management to achieve GMV targets.
Identify whitespace opportunities, portfolio gaps, and growth initiatives across all Kimberly- Clark categories.
Own end- to- end P&L for online platform, ensuring revenue, profitability, and market share targets are met.
Develop annual Joint Business Plans (JBP) with online platform, covering assortment, pricing, traffic, promotions, and branding.

Campaign, Promotion & Media Planning

Plan and execute key mega campaigns (e.g., 2.2, 3.3, 4.4, 9.9, 11.11, 12.12).
Optimize media spending, traffic- driving activities, and platform assets (KOLs, livestreams, visibility banners, search ads).
Collaborate closely with marketing, supply chain, finance, and e- commerce operations teams to deliver flawless execution.

Operational Excellence

Analyze sales data, traffic, conversion, and competitor benchmarking to generate insights and quick actions.
Track and optimize platform operations such as delivery, return rate, seller rating, and customer experience metrics.
Work with supply chain teams to ensure healthy stock levels, forecast accuracy, and on- time replenishment.

Relationship Management

Lead negotiations on terms, visibility packages, co- funding deals, and commercial agreements.
Build strong partnerships with Shopee category managers and cross- functional platform teams.

Qualifications
Must- Have:

Strong negotiation, communication, and relationship- building skills.
Proven ability to manage P&L and large promotional budgets.
Bachelor’s degree in business, Marketing, or related fields.
Excellent analytical skills with a data- driven mindset.
Strong understanding of Shopee ecosystem, e- commerce operations, platform media, and online shopper behavior.
4–5+ years of experience in FMCG and/or E- commerce, preferably managing key accounts or online marketplaces.

Nice- to- Have:

Ability to work in a fast- paced, highly competitive environment.
Hands- on experience with Shopee Seller Center, Business Advisor, and ad management tools.
Experience working in multinational FMCG companies.

What We Offer

Competitive compensation, incentives, and career growth opportunities.
Collaborative and high- performance work culture.
Opportunity to manage one of the most strategic e- commerce channels for a global FMCG leader.

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-01-30 06:50:02