- Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests&039; service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Support all co- workers and treat them with dignity and respect.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
- Perform other reasonable job duties as requested.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand- eye coordination.
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps.
- Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Promote a fun and relaxing atmosphere for guests.
- Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- Promote the rules and regulations of the recreation facility.
- Obtain, fold, and stack towels according to company procedures.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Wash, mop, and clean the pool deck.
- Speak with others using clear and professional language.
- Use appropriate rescue techniques if observing swimmers in need of assistance.
