Lobby Hotess

Maintain accurate guest information in the system and monitor occupancy and VIP movements.
Inspect VIP rooms after amenity placement and re- announce details to Housekeeping and F&B.
Personally escort VIP guests to their rooms.
Maintain proactive contact with guests, including daily courtesy calls to VIP rooms.
Coordinate special touches like bouquets or cakes for anniversaries and birthdays.
Ensure VIP welcome drinks and setup (mise- en- place) are perfectly prepared.
Review daily guest feedback and take direct action to improve services
Prepare for daily VIP arrivals, including room allocations, amenities, and special requests.
Handle VIP check- in/check- out efficiently, discreetly, and professionally.
Provide warm, attentive service and resolve guest complaints swiftly across departments.

Exceptional communication and interpersonal abilities.
Ability to multitask and coordinate seamlessly across various departments.
Confidence in handling VIP guests, sensitive situations, and high expectations.
Strong attention to detail and a natural ability to anticipate guest needs.
Prior experience in Guest Relations, Lobby Host, or Front Office within a luxury hotel.

Unique All- Inclusive Concept & Prime Location
Accommodation and flights provided
Part of Ennismore and Sun Hospitality and Entertainment Group
Join an innovative , fast- growing, international group that is shaking things up on the hospitality scene
Competitive wages, Global brand and career growth
Excellent discounts across Ennismore & Accor properties globally
The chance to challenge the norm and work in an environment that is both creative and rewarding

Cập nhật gần nhất lúc: 2026-02-12 23:20:03