Log-In & Invoice Staff (Cs Department)

- Calculate testing fee based on the issued report and make the Draft Invoice (Include: Check and update test items, price and cnt...on Lims system, make Draft invoice and attach onto the report).
- Make documents and VAT bills/ Commercial Invoice for submissions after getting information from vendors for total testing fee (under VND or USD).
- Prepare sample/tested sample to return to client if any.
- Answer questions and handle complaints from customers regarding bills.
- Send reminders for payments and contact customers when assigned.
- Upload inward which belongs to Shinsung Tongsang on Shinsung system.
- Report Daily submissions to Manager/ Kotiti Korea as assignment.
- Entry test item on Lims system based on assignment of Test assignment.
- Report on activity to upper management.
- Greet and welcome guests as soon as they arrive at the office.
- Scan TRF and post them together with sample photo to server.
- Update on LIMS about the status of issued reports (Eland buyer).
- Collect and review all information which is needed to calculate bills receivable (order amounts, discount rates etc.)
- Supervise payment and contact with vendors to push/ get their payments.
- Make E- land Global (Retail) list.
- Issue invoices and bills and send them to clients through various channels (mail, e- mail etc.)
- Direct visitors to the appropriate person and office.
- Extra submissions list from Lims and update Daily submissions.
- Assign Courier to pick up sample as agreement of vendors.
- Distribute the subcontract’s subs and submissions of other labs to pick up service.

- Time management.
- Able to work independently.
- At least 1 years in customer services or related field.
- Knowledge of testing standards and regulations for the U.S., EU, and Korean markets.
- College degree or higher.
- Good communication skill.
- Good communication skill in English, can speak by Korean is an Advantage.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-03-05 18:30:03