Logistics Solutions Coordinator Officer (VLSC)

The Logistics Solutions Coordinator Officer role is responsible for providing technical assistance and system support for logistics operations, ensuring smooth functioning of digital platforms such as WMS, TMS, and OMS systems. This position plays a critical role in troubleshooting, maintaining system integrity, and supporting end- users to achieve operational efficiency.
Key Responsibilities& KPIs
System Support & Maintenance
Monitor system performance and resolve technical issues promptly.
Provide first- level and second- level support for logistics IT systems (WMS, TMS, OMS).
Coordinate with vendors for system updates, patches, and enhancements.
User Assistance & Training
Conduct training sessions for staff on logistics IT tools and best practices.
Document common issues and create user guides for reference.
Assist end- users with system navigation and troubleshooting.
Data Management & Reporting
Support integration of data between logistics platforms and corporate systems.
Generate reports for operational and management review.
Ensure accuracy of data within logistics systems.
Process Improvement
Identify opportunities to enhance system efficiency and user experience.
Ensure compliance with company IT policies and security standards.
Collaborate with IT and logistics teams to implement improvements.

Bachelor’s degree in Computer Engineer, Information Technology, Logistics, Supply Chain, Computer Science, or related field
Language: Fluent in Vietnamese and good command in English.
Strong troubleshooting and problem- solving skills
Experience in innovation & technology integration for logistics solutions.
Strong attention to detail and organizational skills.
Willingness to work flexible hours during system upgrades or critical issues.
At least 2 – 4 years of experience in IT roles, preferably with exposure to logistics or supply chain.
Experience in logistics solution design and development (customer- facing focus).
Project management and collaboration experience.
Ability to work under pressure and manage multiple tasks.
Experience in working with WMS, TMS, or ERP systems is highly desirable.
Excellent communication and customer service skills.

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Cập nhật gần nhất lúc: 2026-02-22 06:25:03