Marketing Officer (Ho Chi Minh Based)

Welcome to IHG and Crowne Plaza Phu Quoc Starbay. Now that you’re part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improvelet’s explain the role you will play. Let’s explain the role you will play.
What’s the job?
Provide a co- ordination and administrative service for the Marketing team to assist with revenue generation of the hotel.

Responsible for the in- house point- of- sale materials and collateral such as brochures, presentations, monthly promotional posters, banners and leaflets, and ad- hoc announcement posters.
Undertake additional duties as requested by the Director of Marketing & Communications.
Develops the knowledge and skill capability on- property to create a winning competitive advantage to be in Marketing, PR & Communication.
Perform other ad- hoc duties – unexpected moments which may be assigned by management when we have to pull together to get a task done.
Actively identify and engage influencers to share content about the property with their followers to drive awareness for the resort.
Stock control of collateral.
Attend to all S&M department mail and maintain a correspondence database.
Actively ‘listens’ to guest sentiment on- line and ensure the resort responds accordingly.
Drive a great working environment for teams to thrive- linking up departments to create sense of one team.
Support social media management and content creation.
Liaise with Purchasing Department to brief suppliers for production when approval is obtained from all concerned parties for layout and copy.
Support colleagues to make sure they deliver with compliance and to the standards we expect.
Cooperates, coordinates and communicates with Department Heads and other inter- departmental secretaries as appropriate.
Continuously keeping up- to- date with technological development and improved ways of working and suggesting those to team members and managers.
Prepare all administration documents required by the Hotel Marketing team.
Promote teamwork and quality service through daily communication and coordination with other departments.
Update and improve website with content where appropriate.
Attend monthly S&M meetings.
Deliver Crowne Plaza Brand Promise and Service Signatures to daily work.
Co- ordinate generic IHG merchandise and hotel brand merchandise, including gift items.

Education / Giáo dục

Bằng cấp hoặc bằng chứng chỉ nghề trong thiết kế, hoặc lĩnh vực liên quan được ưu tiên.
Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred

Service years in the field / Kinh nghiệm làm việc trong ngành:

1 năm kinh nghiệm liên quan trong vận hành hoặc sự kết hợp tương đương giữa trình độ học vấn và kinh nghiệm.
01 year of similar positions. or an equivalent combination of education and work- related experience.

Knowledge and skills / Kiến thức và kỹ năng:

Pride and attention to detail.
Polished personal presentation with Warm, confident and hospitable personality.
Proven success in a similar role and environment.
Empathy towards your customers and colleagues.

Language / Ngoại ngữ:

Thông thạo tiếng Anh (nói, nghe, đọc, viết).
Fluent in English (speaking, listening, reading and writing).

• 2 day- off per week/Hưởng 2 ngày nghỉ/tuần.
  
• At least 12 Annual Leave per year/Ít nhất 12 ngày phép/năm.
  

ALLOWANCE- TRỢ CẤP

Service charge/Thưởng phí phục vụ hàng tháng.
Rest & Relaxation allowance (depends on job band)/Trợ cấp nghỉ dưỡng (tùy cấp bậc).
Home leave allowance/Trợ cấp thăm nhà.
Relocation allowance/Trợ cấp chi phí di chuyển nhận việc.

INSURANCE- BẢO HIỂM

7 Insurance provided by the Resort from start date/Được Khu nghỉ dưỡng mua bảo hiểm tai nạn 24/7 từ ngày đầu nhận việc.
CompulsoryInsurance by Law/Được đóng các loại bảo hiểm bắt buộc theo quy định nhà nước.

OTHER BENEFITS- CÁC PHÚC LỢI KHÁC

Discount on resort service, IHG employee rate/Được hưởng giảm giá sử dụng dịch vụ tại resort, đặt phòng giá nhân viên IHG.
Accommodation at Staffhouse, meal, bus to work (free)/Được cung cấp phòng ở tại Nhà nhân viên, bữa ăn, xe đưa đón đi làm (miễn phí).
Birthday voucher and celebration/Được tổ chức sinh nhật và phiếu quà tặng.

Cập nhật gần nhất lúc: 2026-03-01 21:30:03