Membership Executive (Chuyên viên hội viên) upto 20tr

Membership Administration
• Manage member records and ensure all data in the CRM is accurate and up to date.
• Handle day- to- day member queries efficiently and courteously.
• Support the onboarding process, including welcome emails, packs, and tours.
Engagement & Retention
• Assist in the coordination of member engagement initiatives and events.
• Track member activity and flag disengagement or feedback trends.
• Support VIP members with personalised service where required.
Collaboration
• Help prepare membership reports and analytics as required.
• Work closely with the Member & Events Manager to support club programming.
• Liaise with marketing, events, and guest relations teams to ensure continuity of service.

• Team player with a collaborative mindset.
• Professional, polished, and member focused.
• 1–3 years’ experience in membership administration, hospitality, or events.
• Excellent organisational and communication skills.
• High attention to detail and discretion when handling member data.
• Experience using CRM systems or databases.

Salary
: Up to 20,000,000 VND

Insurance: Full coverage of Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)

Employees will be provided with necessary equipment, including a laptop and work- related tools
12 days of annual leave per year
11 public holidays off as regulated

Employees are entitled to periodic health check- ups organized by the company
Entitled to all company benefits and welfare policiesc

Cập nhật gần nhất lúc: 2025-10-24 17:00:05