Moderation Trainer - Open For English Teacher

Introduction
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Lead. In this role, your main responsibilities are:

Maintain a database of all training sessions;
Test and review created training methods;
Review employee performance and learning;
Instruct employee training and onboarding;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Create training strategies and initiatives;
Conduct training classes on policy/product;
Conceptualize training sessions based on data and research;

Experience working in the BPO industry is a plus;
Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
Knowledge of people learning patterns to design programs with excellent efficiency;
Training Needs Analysis knowledge and/ or experience is a plus;
Bachelors degree in any related field;
Vietnamese local; proficient in English 4 skills (at least C1 level);
At least 1- 2 years experience in training; solid training and coaching skills experience;
Ability to communicate clearly and concisely, both oral and in writing;
Personal traits and self- management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.

Salary and Benefits

Annual health check;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Paid leave (12 days/year).
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Attractive salary;

Working Environment

International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;

An open and honest culture where people are valued, treated fairly and trusted and empowered;

Modern hardware (Laptop and other equipments provided);
Training and career development opportunities: Continuous and professional training to fully develop your potential.
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;

5 shifts per week amounting to 40 hours, arranged by the company;
The detailed working hours are as following:
Trainer will follow class schedule basis availability;
Willing to work on flexible shift timings, including night shifts and public holiday.

Working time:

Cập nhật gần nhất lúc: 2025-10-29 07:45:03