Night Auditor

Audit guest accounts to ensure room rates, charges, and market codes are accurate and properly documented.
Investigate and resolve discrepancies in accounts or out- of- balance items.
Ensure all departmental transactions for the day are accurately posted and balanced.
Support night team members (e.g., contractors, porters, cleaners, room service).
Ensure all night audit checklist tasks are completed thoroughly and in a timely manner.
Print contingency reports and ensure guest data is available for emergency response.
Maintain compliance with hotel credit policies and cash handling procedures.
Prepare forecasts, audit reports, and night summaries.
Participate in investigations related to guest or staff incidents when required.
Manage last- minute reservations and ensure accurate, prompt entry into the PMS.
Be fully familiar with hotel emergency procedures and prepared to perform assigned duties during incidents (e.g., fire, power outage, security threats).
Maintain strong communication and collaboration with other departments (housekeeping, engineering, F&B, etc.) to ensure seamless night operations.
Perform end- of- day financial procedures, including posting charges, reconciling accounts, and rolling the system date.
Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
Ensure accurate and up- to- date hotel financial records.

Minimum 2 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint
Secondary/High school education
Excellent reading, writing and oral proficiency in English language

Professional working environment
Comprehensive training & career development opportunities
Service charge & meal allowance during pre- opening phase
Competitive salary & benefits

Cập nhật gần nhất lúc: 2026-01-06 15:50:03