[NOVOTEL CAM RANH RESORT] Chief Security - Quản lý Bảo vệ

Primary Responsibilities &13;
Security Responsibilities
• Recruitment and professional training for employees
• Combine all the departments in the fire prevention and evacuation of guests and staff in hotel incidents
• Report on incidents of security and order in the hotel area
• Monitor and speed up jobs related to delivering letters and messages, ensuring the service to all guests, parts of the hotel
• Property management and property use under the Security and Hotel Division
• Directly solve security incidents in the hotel and report to the superior promptly
• Contact nearby or local authorities for coordination when needed
• Responsible for the assignment of customer service requests and weekly work schedules for employees
• Control important events or issues in the course of work
• Consulting, advising and coordinating to build security systems
• Ensuring the work area is always orderly, the equipment to serve customers must be in good working condition and ready
• Coordinate the relevant departments in the operating process
• Supervising and checking the guest service work of staff
• Control the activities of vehicles in and out of the hotel
• Monitor the entire security activities of the hotel.
• Manage the workflow, adjust as needed, ensure the security for the hotel
• Manage and supervise the activities of the security department according to the process
• Coordinate with the fire prevention police to prepare internal training courses in the hotel
• Maintain and ensure the system of security equipment always works well
Team Management
• Identify and develop team members with potential
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the job tasks
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Interview, select and recruit Security guard/supervisor.
• Conduct performance review with the team
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
Other Responsibilities
• Be fully conversant with hotel fire & life safety/emergency procedures
• Other Duties: Carry out other duties as reasonably assigned by the Department Head or Management, including providing support to other positions/departments when required, in alignment with professional competencies and the hotel&039;s policies and regulations.
• Attend all briefings, meetings and trainings as assigned by management
• Maintain complete knowledge of all hotel services/features
• Perform other reasonable duties assigned by the Management
• Report for duty on time wearing clean and complete uniform at all times
• Prepare monthly/quarterly reports on the department&039;s asset management in compliance with regulations, ensuring transparency and accuracy.
• Responsible for recruiting and organizing training for personnel within the department, ensuring that staffing needs are met and team capabilities are developed
• Maintain a high standard of personal appearance and hygiene at all times

Profile
Knowledge and Experience
• Good working knowledge of MS Excel & Word
• Clean criminal record
• Good reading, writing and oral proficiency in English language
• Minimum 2 years of experience in a supervisory position in the hotel or related field
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Diploma education or similar educational qualification
Competencies
• Good communication and customer contact skills
• A team player & builder
• Well- presented and professionally groomed at all times
• Ability to multi- task, work well in stressful & high- pressure situations
• Strong leadership, interpersonal and training skills
• Strong health and agile manner
• A motivator & self- starter
• Results and service oriented with an eye for details

One duty meal per shift: Cung cấp 01 bữa ăn trong mỗi ca làm việc.
Employee Engagement Activities: Các hoạt động gắn kết nhân viên: Sinh nhật, Tiệc cuối năm, các Câu lạc bộ thể thao (Bóng đá, Bóng chuyền...)...
Daily Shuttle Bus: Hỗ trợ xe đưa đón hàng ngày từ thành phố đến nơi làm việc.
13th- month salary & Performance bonus: Thưởng lương tháng 13 & Thưởng theo hiệu quả kết quả kinh doanh.
Accor Bienvenue- Worldwide room rate benefits: Chế độ ưu đãi giá phòng và dịch vụ tại các khách sạn thuộc tập đoàn Accor trên toàn thế giới.
Professional training programs from Accor Academies: Các chương trình đào tạo chuyên sâu từ Học viện Tập đoàn Accor.
100% salary during probation & pre- opening service charge: Hưởng 100% lương trong thời gian thử việc & Phí phục vụ trong giai đoạn tiền khai trương.
International & professional working environment: Môi trường làm việc quốc tế và chuyên nghiệp.

Cập nhật gần nhất lúc: 2026-07-06 21:40:03