[NOVOTEL PHU QUOC RESORT] Marketing & Communications Manager (HCM based)

Marketing & Communication
• Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials
• Arrange photography of VIP guests and maintain archives
• Explore valuable media trades where appropriate
• Submit stories/photos to media regularly. Monitor news coverage and circulate internally
• Monitor all printed materials to ensure adherence to corporate identity standards
• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel
• Monitor all printed materials to ensure adherence to corporate identity standards • Arrange photography of VIP guests and maintain archives
• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors
• Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel&039;s representative on major civic or community programs
• Execute media placements for hotel through news releases and personal contacts
• Maintain good working relationships with local and international media
• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos
• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations
• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives
• Develop business and leisure travel promotions; release to press and/or target audience
• Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in- room information, guides, etc.)
• Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department
• Coordinate all special events and promotions with the aim to maximize publicity
• Maintain and update hotel&039;s website
Team Management
• Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Constantly monitor team members&039; appearance, attitude and degree of professionalism
• Interview, select and recruit team members
• Identify and develop team members with potential
• Conduct performance review with the team
Other Responsibilities
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties assigned by the assigned by the Management
• Be aware of the hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times

Knowledge and Experience
• Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in
• Bachelor&039;s Degree
a similar capacity
• Proficient in MS Excel, Word, & PowerPoint
• Excellent reading, writing and oral proficiency in English language
Competencies
• Detail- oriented and highly reliable in thorough execution and follow- through
• Well- presented and professionally groomed at all timesg và áp lực cao
• Ability to work well in stressful & high- pressure situations
• A motivator & self- starter
• A team player & builder
• Excellent leadership, interpersonal and communication skills

13th- month salary & extra bonus: Thưởng lương tháng 13 & Thưởng theo kết quả kinh doanh.
Activities: Các hoạt động gắn kết: Sinh nhật, Tiệc cuối năm, Câu lạc bộ bóng đá, bóng chuyền...
Attractive salary + service charge: Mức lương hấp dẫn + phí phục vụ (Service charge).
Training programs from AccorHotels Academy: Các chương trình đào tạo chuyên sâu từ Best Western Hotel & Resort
3 meals per day: Cung cấp 03 bữa ăn mỗi ngày tại nhà ăn nhân viên.
Room rates benefit: Chế độ ưu đãi giá phòng tại các khách sạn thuộc tập đoàn BWH trên toàn thế giới.
Housing Allowance / Free Accommodation: Phụ cấp nhà ở hoặc cung cấp chỗ ở tại Staff House
Relocation Allowance: Hỗ trợ chi phí nhận việc
International working environment: Môi trường làm việc quốc tế chuyên nghiệp.

Cập nhật gần nhất lúc: 2026-04-10 12:10:02