Operation Executive (Nhân Viên Chứng Từ Xuất Nhập Khẩu)

Handle Documentation and Requirements:

Send pre- alert to agents
Complete SI, manifest submission, and issue BL to customers
Input data into the system, issue A/N, invoices, D/O, declare manifests, and make payments to shipping lines and partners
Work directly with agents, customers, shipping lines, and partners to follow up on import and export shipments
Receive SOP from the OP manager, booking confirmation from CS, and send shipment timeline to clients

Handle Operational and
Billing Issues:

Complete the import- export billing process and prepare payment plans
Follow the timeline requested by Accountant
Resolve all problems related to operational jobs

Monitor Shipments:

Ensure agents follow SOP.
Follow up on shipments until delivery is made and empty is returned.

Reporting and Other
Tasks:

Perform other tasks as assigned.
Report volume to the Manager weekly.

College degree or above, preferably in logistics or international trade
Proficient in English, additional languages like Chinese or Japanese are encouraged
Strong communication skills and a team- oriented spirit
Experience in customer service is an advantage
At least 1 year of experience in freight forwarding, logistics, and import/export

Career training and development in a friendly work environment.
Participation in social insurance, health insurance, and unemployment insurance even during the probationary period.
Annual company trip.
13th- month salary, holiday bonuses, and other benefits as per company regulations.

Cập nhật gần nhất lúc: 2026-01-14 18:55:03