What You Will Do:
Make note of impressive and unique partners, recommending them to appropriate Sourcing teams.
Comfortable with occasional high volume email and call campaigns as needed.
Ensure shop evaluation results are accurately and promptly recorded in the appropriate trackers and Salesforce.
As a “first face” for new partners, creating an enthusiastic atmosphere / promoting excitement to begin working with Our company.
Ensure all incoming partner requests and concerns are resolved in an urgent, professional, and personable manner, utilizing Salesforce and Gmail.
Verify partner addresses in google maps / street view to confirm shop location.
Run virtual shop evaluations to ensure all prospective partners meet the qualifications and criteria to become a successful partner.
Develop and conduct partner training.
Research and recruit potential partners to meet business needs.
Utilize Google Sheets, Looker and the Onboarding Staff App for accurate tracking, data analysis and data reporting.
Evaluate effectiveness of training and onboarding processes to increase partner success rates and satisfaction.
What We Offer:
Receive training, professional development, foreign languages related to the job.
All necessary working tools and equipment will be fully provided.
Salary is negotiable based on ability, up to 10.5 million/month.
Probationary period: 85% salary, annual salary increase.
13th month salary, holiday bonus, bonus for excellent employee performance.
Sign labor contracts, pay insurance and enjoy full benefits according to the State Labor Law.
Qualifications:
Good reading and writing skills, confident English communication (no certification required).
At least 1 years of experience in customer support, account management, and/or service management position preferred, with history of producing results through strong relationships
Technically proficient with an ability to utilize multiple systems, including Google Suite,...
Long- term commitment, willing to work overtime on holidays and Tet (overtime pay available).
Working Hours & Location:
1 hour break, with 2 Saturdays off and all Sundays off per month.
Working hours: 20:00- 05:00 or 23:00- 08:00 (Work from home)
