Payroll Service Executive (Client-Facing)

• WORK LOCATION: Số 172, đường Hai Bà Trưng, Phường Tân Định, Thành phố Hồ Chí Minh, Việt Nam
• Reports To: Manager, HR & Payroll Services
• Department: HR & Payroll Services
• Location: Ho Chi Minh City
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This position is a Payroll Service role, responsible for delivering payroll and HR services to multiple clients in different industries.
The role requires frequent coordination with clients and government authorities, ensuring compliance and service quality.
KEY RESPONSIBILITIES
• Take care of employees’ inquiries on payroll- related matters.
• Set up salary payments to the client’s employees, Tax and Insurance payments to statutory bodies or payments to vendors on behalf of the Client.
• Perform such other related services and tasks as may be assigned from time to time.
• Provide recommendations and HR advisory for DSA’s clients.
• Be responsible to schedule, actively follow- up, and coordinating with clients to prepare and submit required statutory reports to ensure compliance in SHUI, Labor and PIT.
• Liaise with various government authorities to solve PIT, SHUI and Labor- related issues.
• Conduct monthly payroll calculations and be responsible for the full payroll cycle’s tasks.
• Perform on- boarding/off- boarding process for new/resigned clients’ employees.
• Input, manage and maintain team database relating to employees’ and clients’ documents. Send and follow mailing records from the team and customer.
• Be in charge in processing the payroll set- up for new clients.

* Requirements:
• Good in both spoken and written English.
• Proficient in MS Office applications.
• Bachelor’s degree either in HR, Business Administration, English, Economics, Law and relevant.
• Ability to work efficiently and manage multiple priorities simultaneously.
• Internal payroll- only experience is not preferred.
• Demonstrated excellent communication and customer service skills.
• 1 year – 2 years of experience in payroll service at a HR service firm. (must have)
• Proactive, highly organized, with superb attention to detail, accuracy, and thoroughness in all tasks.
• Responsible, diligent, and committed to delivering high- quality work.
Soft Skills:
• Strong interpersonal and communication skills to build relationships with employees and Clients.
• Time management skills.
• Proactive, results- driven, and able to work independently and as part of a team.
* BENEFITS & EMPLOYMENT CONDITIONS
• Salary: negotiable
• Other Benefits:
• 13th month salary, lunch and mobile allowance.
• Insurance and paid leaves as required by Labor Law.
• Performance review and annual salary appraisal.

12 days of annual leave and 6 days of sick leave per year
Full Contribution Of Social Insurance
Competitive salary and benefit; 13th month salary; Lunch allowance

Cập nhật gần nhất lúc: 2026-01-16 15:20:03