Pre-Sales Specialist (Cantonese)

Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
Be responsible for pre- sales support for business customers in China market.
Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.
Work closely with team members to solve problems together; maintain high efficiency under pressure.
Provide a high- quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow- up.
Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company&039;s sales performance.

Fluent in Chinese speaking, listening, reading and writing.
Able to handle work pressure and complete tasks efficiently.
Candidates with relevant experience in customer service or sales are preferred.
Good English reading and writing skills, and proficient in using office software.
Strong learning ability and excellent communication skills.

Salary at 100% during the probationary period.
20 days leave (12 days of annual leave and 8 days of sick leave)
90% contribution of the gross salary to social insurance.
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
An employee who works at night (10 PM- 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance.
Activities: Birthday party, Employee engagement activities.
Full working equipment will be provided.

Cập nhật gần nhất lúc: 2025-11-27 00:00:05