Product Development (80%)
Ensure all products meet Terraverde Travel’s standards of quality and sustainability.
Conduct market research to identify new product opportunities and improve existing offerings.
Develop and curate innovative travel itineraries, tours, and experiences aligned with market trends and customer preferences.
Collaborate with the marketing team to create compelling product descriptions and promotional materials.
Contracting and Supplier Management (80%)
Build and maintain strong relationships with suppliers, including hotels, restaurants, transportation providers, and activity operators.
Negotiate contracts to secure the best rates, terms, and conditions while maintaining quality standards.
Regularly review supplier performance and address issues as needed.
Manage supplier databases and ensure all agreements are documented and updated.
Sales Management & Mentoring (20%)
Mentor and develop team members to enhance their skills and performance.
Monitor sales performance, provide regular feedback and support to meet or exceed targets.
Assist in resolving escalated sales or customer issues to ensure client satisfaction.
Collaborate with the Sales team to align product offerings with client needs and market demands.
Provide leadership and guidance to the FIT Sales team, ensuring alignment with company goals.
Strategic Planning and Analysis
Analyze market trends, competitor products, and pricing to maintain competitiveness.
Monitor product performance and profitability, providing insights for continuous improvement.
Collaborate with Sales and Operations Departments to gather feedback and refine offerings.
Cross- Department Collaboration
Provide training and updates to the sales team on new products and key supplier relationships.
Work closely with Sales, Marketing, and Operations Department to ensure seamless product launches and service delivery.
Compliance and Documentation
Ensure all products comply with legal and regulatory requirements.
Maintain accurate records of contracts, agreements, and product details.