About the Role
Your mission is to make sure projects run smoothly, deadlines are met, processes are followed, and the team stays happy and motivated. You will work closely with the Division Manager, Product Owners, Tech Leads, QC and CS teams.
We are looking for a Project Manager / Scrum Master to support our B2B Suite of Shopify apps
Key Responsibilities
Project & Delivery Management
Track progress and deadlines in Jira; ensure tasks are always updated and clear.
Build and maintain project plans, sprint scope and timelines for SBC teams.
Identify risks and blockers early and coordinate solutions with the team and Division Manager.
Coordinate releases: agree scope with Product Owner, track implementation, support deployment checklists.
Organize and facilitate sprint planning, daily standups, sprint reviews and retrospectives.
Scrum / Process Facilitation
Support Product Owners in preparing clear requirements and acceptance criteria before development.
Ensure the team follows agreed workflows (Scrum/Kanban, Jira process, Git flow).
Continuously improve processes based on retrospectives and feedback.
Help the team improve estimation, task breakdown, and Definition of Ready/Done.
Support for Division Manager
Prepare weekly reports: progress, risks, capacity, and delivery vs. commitment.
Help document and maintain standard processes/checklists (Jira flow, Git flow, release checklist, etc.).
Support quarterly planning and capacity planning for SBC teams.
People & Culture
Coordinate small culture activities (sharing sessions, mini- events, internal recognition).
Do light 1:1 check- ins with members when needed and feedback to Division Manager.
Encourage transparency, ownership and constructive feedback in the team.
Monitor team morale, workload and potential burnout and raise issues early.
Communication & Stakeholder Management
Provide simple, clear status updates (dashboards, summaries) for internal stakeholders.
Act as a communication hub between Division Manager, Product Owners, Tech Leads, QC, CS and other teams.
Ensure decisions (scope changes, priority shifts, deadlines) are documented and shared.
Requirements
Must- have
Good communication skills; able to work with both technical and non- technical members.
1–3 years of experience as Project Manager, Scrum Master or similar role in software development.
Proactive, responsible, willing to support the team rather than just “manage” them.
Experience working with agile methods (Scrum or Kanban).
Strong organization and follow- up skills; able to keep things on track and close loops.
Hands- on experience with project management tools (preferably Jira).
Nice- to- have
Comfortable using English in reading/writing (documents, tools, basic communication).
Experience in team culture / people activities (internal events, workshops, sharing sessions).
Experience with SaaS, eCommerce or Shopify apps is a big plus.
Basic understanding of Git and release workflow.
Benefits
Convenient working space with free tea and coffee, massage equipment, PS5,…
5 working days/week. 13.5 days off/year.
Support course and certification fee for expertise improvement;
Good career growth opportunities with interesting and challenging projects;
Annual health check- up;
Competitive salary: 20–24 million VND / month (gross, negotiable based on experience).
Advancement opportunities available
Other benefits according to the provisions of the Company and the Labor Code.
Volunteer work and outdoor activities with company support: sports clubs, team building, birthdays, company trips, etc.
13th- month salary based on the business performance. Seniority Allowance;
Opportunity to experience your expertise in a young and dynamic environment;
