Quản lý quầy Bar/Bar Manager

JOB SUMMARY
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
CORE WORK ACTIVITIES
Managing Bar/Lounge Operations
• Manages to achieve or exceed budgeted goals.
• Monitors adherence to all liquor control policies and procedures.
• Manages inventories according to budget and business levels.
• Maintains food handling and sanitation standards.
• Attends pre- and post- convention meetings as needed to understand group needs
• Participates in the management of department&039;s controllable expenses to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Implements agreed upon beverage policy and procedures throughout the property.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Assists with developing menus and promotions as necessary.
• Manages in compliance with all local, state and Federal beverage and liquor laws.
Leading Bar/Lounge Team
• Trains staff on liquor control policies and procedures.
• Communicates critical information to the Bar/Lounge staff regarding each event.
• Ensures employees understand expectations and parameters.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensuring Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Provides excellent customer service.
Managing Human Resource Activities
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

Requirements:
Strong attention to detail;
Ability to listen and communicate effectively;
High integrity with a great attendance record;
Ability to implement and maintain systems for staff as directed by Leadership;
At least 2 years of related work experience.
Working knowledge and comfort working with Microsoft Word, Microsoft Excel, and general POS system understanding
Experience as a BARISTA & BARTENDER;
Ability to work a flexible schedule to include weekends;

Benefits
Receive full salary in probation
National and international training courses
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Discounted rates apply when using services at properties
Training and learning in Marriott International
Participating in ultimate phenomenal activities for employees
Periodic health check | Accident insurance 24/7
05 working days | 02 days off per week
Opportunity to grow career at the most luxurious 5- star hotel group in the world

Cập nhật gần nhất lúc: 2026-03-03 22:10:02