Receptionist (Male) / Nhân viên nam Lễ tân

Provide our guests with a smooth check- in/checkout and pass on all information about the hotel services and information about the city and Vietnam.
Duties and Responsibilities:

Handle reservations, cancellations, and room blocking as needed.
Flexibly adjust shifts as required to meet business needs.
Manage check- in/check- out efficiently and professionally.
Ensure proper mail, package, and message handling.
Stay informed on hotel activities and report unusual occurrences to management.
Maintain knowledge of hotel services, room types, and property layout.
Manage guest accounts, cash handling, billing, and currency exchange.
Support sales by presenting options and assisting guests in decision- making.
Welcome and register guests, assign rooms, and accommodate special requests.
Supervise guest safe deposit box access and key management.
Coordinate with housekeeping and maintenance on room status and guest requests.

Skilled in office computer applications
Agile, with good communication and problem- solving skills, and ready to work in shifts (including night shift)
Proficient in English
College or university degree in Tourism, Hospitality or related fields
Male, professional grooming and communication manner
Preference for candidates with a professional receptionist qualification.

• Attending employee events such as Employee Recognition Day, Mid- Autumn Festival, International Children&039;s Day,...
• Entitlement to insurance as per labor law.
• 11 public holidays and 12 annual leave days per year.
• Provision of uniforms and duty meals.
• Tet and holiday bonuses.
• Professional working environment.
• In addition to the basic salary, entitlement to monthly service charges even during probationary period.

Cập nhật gần nhất lúc: 2026-07-08 18:00:08